Privacy Policy

Company: Albacore Technologies Pte. Ltd.

Albacore Technologies (“Hashlabs”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our website and services.

1. Who We Are

Albacore Technologies Pte. Ltd. is a Singapore-registered company providing Bitcoin mining-related services globally, including hardware procurement, hosting, and advisory support.

We comply with the Personal Data Protection Act 2012 (PDPA) and have appointed a Data Protection Officer (DPO).

2. Information We Collect

We collect information that is necessary to provide services, respond to inquiries, and operate our website.

a) Personal Information

• Name, email address, phone number
• Company name and role (if provided)
• Social media handles (if provided)
• Address and identification details when required for hardware sales, shipping, compliance, or contracting

b) Technical & Usage Information

• IP address
• Browser type and device information
• Website usage data (e.g., pages visited, time spent) collected via cookies and analytics tools

c) Communication Information

• Information you provide when contacting us
• Messages and metadata related to customer support or service requests

We aim to minimize data collection and only collect what is necessary for legitimate business purposes.

3. How We Use Your Information

We use personal data to:

• Respond to inquiries and provide customer support
• Process and manage service requests, transactions, and hardware shipments
• Maintain operational, security, and administrative records
• Improve website performance and user experience through analytics
• Comply with accounting, tax, regulatory, and other legal obligations

4. Marketing Communications

If you subscribe to updates or otherwise opt in, we may send you communications related to research, services, or company updates.

You may opt out at any time by using the unsubscribe link (where applicable) or by emailing us at info@hashlabs.io.

5. Information Sharing

We take confidentiality seriously.

We do not sell or rent personal data.

We may share data only with essential service providers where necessary to deliver services, such as:

• Payment processors
• Shipping and logistics providers
• Infrastructure and IT service providers
• CRM tools and automation platforms used to manage inquiries and client relationships

Where third parties process personal data on our behalf, we take reasonable steps to ensure they are bound by appropriate confidentiality and security obligations.

If we receive a lawful request from a court or regulatory authority, we will disclose only the minimum data required to satisfy the legal obligation.

6. International Transfers

Because we operate globally, your information may be processed or stored in countries outside your home jurisdiction (including Singapore and other locations where our systems or service providers operate).

We take reasonable steps to ensure that any international transfers are protected with appropriate safeguards consistent with applicable law.

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide services and support
• Maintain business and financial records
• Comply with legal, accounting, and regulatory obligations
• Resolve disputes and enforce agreements

When data is no longer required, we securely delete or anonymize it.

8. Your Rights

Subject to applicable law, you may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (unless retention is legally required)
• Withdrawal of consent for marketing communications

To make a request, email info@hashlabs.io.

9. Security Measures

We use reasonable, industry-standard measures to protect personal data, including:

• Encryption in transit where applicable
• Access controls and least-privilege practices
• Secure storage and administrative safeguards

However, no method of transmission or storage is completely secure. You should handle credentials and sensitive information carefully.

10. Cookies

We use cookies to:

• Enable essential website functionality
• Improve performance and user experience
• Understand how visitors use the Website through analytics

You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.

11. External Links

Our website may link to third-party websites. We are not responsible for their content or privacy practices. Please review their policies when visiting them.

12. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

13. Contact

If you have questions or requests regarding your personal data, contact us:

Email: info@hashlabs.io
Address:
Albacore Technologies Pte. Ltd.
1 North Bridge Road, #24-02 High Street Centre
Singapore 179094
Singapore