Privacy Policy
1. Who we are
This website is operated by Hashlabs Pte. Ltd., a company registered in Singapore (Reg. No. 202416632G), with registered address at 1 N Bridge Rd, #24-02, High Street Centre, Singapore 179094. References to "Hashlabs", "we", "us", or "our" in this policy refer to Hashlabs Pte. Ltd.
2. What data we collect
We collect personal data only when you voluntarily provide it to us. This occurs when you submit our contact form, which asks for your name, email address, and optionally your message. We do not collect any data passively through cookies, tracking pixels, or analytics tools beyond what your browser transmits as part of a standard web request.
3. How we use your data
We use the information you provide solely to:
- Respond to your inquiry
- Follow up regarding our services if you have expressed interest
- Maintain records of client communications
We do not use your data for marketing to third parties, sell it, or share it with anyone outside Hashlabs except where required by law or necessary to deliver our services (e.g. our email provider).
4. Legal basis for processing
We process your personal data on the basis of your consent (by submitting the contact form) and our legitimate interest in responding to business inquiries.
5. Data retention
We retain contact form submissions for as long as necessary to manage the business relationship, and delete them upon request. If you become a client, we retain relevant records for the duration of the contractual relationship and as required by applicable law.
6. Your rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data held by us. To exercise any of these rights, use the contact form at hashlabs.io/#contact. We will respond within 30 days.
7. Cookies
This website does not use tracking cookies or third-party analytics. Your browser may store standard technical data as part of normal browsing, but we do not set or read cookies for tracking or advertising purposes.
8. Third-party services
Our contact form submissions are processed via a third-party form service. Pricing data is loaded from Sanity (sanity.io), our content management system. Network hashrate data is fetched from mempool.space. These services may process data in accordance with their own privacy policies.
9. International transfers
Hashlabs is based in Singapore. If you are located in the European Economic Area, your data may be transferred to and processed in Singapore or other countries outside the EEA. We take reasonable steps to ensure your data is handled securely regardless of where it is processed.
10. Contact
For any privacy-related questions or requests, use the contact form at hashlabs.io/#contact.